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+48 510 31 30 31

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Frequently Asked Questions

What is Gdansk Shuttle ?

Gdansk Shuttle is a local company connected with transfers.
Through our service you can easily make a booking on our website.

How can I contact with Gdansk Shuttle?

If you would like to get in touch with us please visit our contact page.

How can I book ?

You need to fill out box located in the left corner on our website and proceed step by step through the simple booking process.

Can I book in advance?

Sure, you can book as far in advance as you wish.

How do I know if my booking has been successful?

After ending of your booking you will receive confirmation of your booking to your e-mail account.

Can I request a child seat?

Of course, but please first provide us with details of the number and age of the children requiring seats  in the “Extra Comment”.

What happens if my flight is delayed?

Pickups from airports are tracked and dispatched, so we ensure punctuality in the case of early arrivals as well as delays. However it`s important to provide valid mobile number during booking to ensure that driver can contact in emergency situations. We promise that number would not be used to other purposes.

How will I recognize my driver at the airport?

Driver will be waiting for you at the exit after baggage claim with a pickup sign with the text you requested on it.

How do I claim property that has been left in a vehicle?

The contact details of your driver can be found in the contact page.
You can also inform us directly in our office located in Departure Area at Gdansk Lech Walesa Airport.

How does the payment for my booking work?

You can pay for your booking easily and securely by credit card.

How are additional kilometers calculated?

If you decide to change route inside booked city, price does not change but it you decide to change place of your destination driver may count small fee.

What are the GdanskShuttle Central Reservations & Emergency contact numbers?

The GdanskShuttle Emergency Number is: +48 510 31 30 31 and it works 24H/7.
That’s a mobile phone number so you call us, as well as send SMS.

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